Delete your CateringPilot account

Delete workspace data without deleting your account

1. Open CateringPilot and sign in.
2. Open Settings, then scroll to App.
3. Tap Clear All Data, then confirm Clear Everything.

This deletes the events, clients, menus, ingredients, vendors, shopping lists, staff, and business settings in your CateringPilot workspace while keeping the account available for future use.

Delete from the mobile app

1. Open CateringPilot and sign in to the account you want to delete.
2. Open Settings, then scroll to Account.
3. Tap Delete Account and confirm Yes, Delete My Account.
4. If the app asks you to re-authenticate, sign out, sign back in, and repeat the steps.

Request deletion by email

If you cannot access the app, email flightcrew@pilotsuite.design from the email address connected to your account. Use the subject “CateringPilot account deletion.” We may ask you to verify account ownership before processing the request.

What is deleted

Deletion removes your CateringPilot authentication account and active workspace data, including saved events, clients, menus, ingredients, vendors, shopping lists, staff, business-profile details, and locally cached CateringPilot data.

What may be retained

Apple, Google Play, Stripe, or RevenueCat may retain subscription and transaction records under their own policies. PilotSuite LLC may retain limited security, fraud-prevention, backup, tax, or transaction records for up to 90 days or for a longer period when required by law. Retained records are not used to recreate your workspace.

Cancel your subscription separately

Deleting your account does not cancel an active subscription. Cancel through Apple App Store subscriptions, Google Play subscriptions, or the Stripe billing portal—whichever service you used to subscribe.